Help center

Choose a name and an address on the sign-up page and sign in with Google. Your storefront and dashboard are ready in a minute, on their own address.

No. You run everything from your store's dashboard: products, orders, pages, coupons and settings. Hosting, updates and security are on us.

Your store works fully for 14 days, with everything in the plan you chose, and no card is needed to start. Pay your first invoice to keep it open after that.

English or Indonesian, for the storefront, its emails and checkout. You choose in your dashboard.

Yes. Pick one of six designs, preview it on your store filled with sample products, then use it. Your brand colour recolours its buttons, links and prices.

Yes. The slider, banners, info boxes, menus, footer and pages are all edited from your dashboard.

Yes. Your store starts on its own address on the platform, and you can add a domain you own, like shop.example.com, from your dashboard.

Yes. Import your catalog from Shopify, WooCommerce, OpenCart, Squarespace or VirtueMart. Running the import again updates what was imported instead of duplicating it.

Yes. Options such as size and colour, each combination with its own price, stock and picture.

Every order appears in your dashboard with its payment and shipping status. You mark it shipped with a tracking number, and your customer is emailed at each step.

You do. You connect your own Stripe, PayPal or payment gateway account, or take bank transfers to your own account. Money goes straight from your customers to you.

Cards through Stripe, PayPal, QRIS, virtual accounts and e-wallets through a payment gateway for orders in rupiah, and bank transfer to your own accounts. Turn on one or several.

No. You pay your monthly plan only. Your payment provider charges its own fees on the payments it handles.

Stripe and PayPal payments are refunded from your dashboard in a click. For payment gateway payments and bank transfers you send the money back yourself, then record the refund, and your customer is emailed.

From your dashboard's Billing page, online through our payment gateway: with QRIS from any Indonesian bank or e-wallet app, or with a Visa or Mastercard card from any country. Or by bank transfer.

Yes, from your dashboard. The new plan starts with your next billing period.

Your next invoice arrives 7 days before your paid month ends and is due on its last day. If it is still unpaid 7 days later, your store is paused until it is paid; paying reopens it at once.

Yes, from your dashboard. Your store goes offline at once and nothing more is billed; your data is kept until you ask us to delete it.

Yes. Every store has its own database. Its products, orders, customers and settings are never visible to another store.

Yes. Guest checkout is always available. Customers who want one get an account with their order history and a saved address.

You and the team members you invite, each with their own Google account, and each seeing only the sections you allow.